Delete your Forge account
You can delete your Forge account and its data at any time — either yourself inside the app, or by emailing us. Deletion is permanent and cannot be undone.
How do I delete my Forge account?
There are two routes. Use whichever you can reach.
1. In the app (immediate)
Open Forge and go to Guild → Settings → Delete my account. You will be asked to type DELETE to confirm. Once you confirm, the app removes your data from this device straight away and asks our servers to remove your account. If the server cannot be reached at that moment, the app tells you so and points you to the email route below — it will not claim your server-side data is gone when it is not.
2. By email
Write to support@kodraholdings.com with the subject Account deletion request. Send it from the email address on the account, or include your account handle / display name so we can identify it. We do not ask for your password, and you should never send it.
We aim to complete emailed deletion requests within 30 days of verifying the request.
What data is deleted?
Deleting your account removes:
- Your account and sign-in identifier, and your profile settings
- Your streak, day count and restart history
- Your daily habit logs (workouts, reading, water, diet) and any check-in notes
- Your Grit balance and transaction history
- Your card collection and Ascension state
- Your public Binder profile, if you published one
- Your leaderboard row and any circle memberships
- Your push notification token
- Any habit-verification photos still held server-side for that account
What may be retained, and why?
We keep as little as possible, but two things can outlive your account:
- Analytics that were already aggregated. Usage events are anonymised and rolled up into counts. Once an event is part of an aggregate it can no longer be traced back to you, and it is not removable from that aggregate.
- Records we are legally required to keep. Purchase and tax records, and anything we must retain to handle fraud, abuse or a legal claim. These are kept only for as long as the applicable law requires and are not used for anything else.
If you want to know exactly what is held about you before you delete, email support@kodraholdings.com and ask for a copy first — once the account is deleted we cannot produce it.
Deletion is permanent. There is no undo, no grace period and no way for us to restore a deleted account. Your streak and card collection cannot be recovered.
Deleting does not refund purchases. Grit, passes and subscriptions bought through the App Store or Google Play are non-refundable through deletion. Refunds are handled by Apple and Google under their own policies — request one through Apple or Google Play. Cancel any active subscription in your store account before deleting, or it may keep billing.
Questions
Anything unclear, email support@kodraholdings.com. See also the privacy policy and terms of service.